Terms of service

Effective Date: July 19, 2026

These Terms of Service govern your access to and use of the Naomi’s Fashions website, products, checkout, customer-service channels, and related services.

Throughout these Terms, “Naomi’s Fashions,” “we,” “us,” and “our” refer to Naomi’s Fashions. “You” and “your” refer to the website visitor, customer, or person placing an order.

By accessing our website, creating an account, placing an order, or using our services, you agree to these Terms of Service and the policies linked within them.

1. BUSINESS INFORMATION

Shop Name: Naomi's Fashions

Email: support@naomisfashions.shop

Phone: +1 813-735-5086

Address: 7103 N Nebraska Ave, Tampa, FL 33604, United States

Business Hours: Monday–Saturday: 10:00 AM–6:00 PM | Sunday: Closed

2. ELIGIBILITY

You must be at least 18 years old or the legal age of majority in your jurisdiction to make a purchase through our website.

A minor may use the website only under the supervision of a parent or legal guardian who accepts responsibility for the minor’s activity.

3. ELECTRONIC AGREEMENT

By submitting an order or selecting an acceptance option at checkout, you agree to conduct the transaction electronically.

Electronic records and contracts generally cannot be denied legal effect solely because they are in electronic form under Florida’s Uniform Electronic Transaction Act.

You are responsible for providing a valid email address where order confirmations and other transaction records can be delivered.

4. WEBSITE USE

You may use our website only for lawful personal shopping purposes.

You must not:

  • Use the website for fraudulent or unlawful activity
  • Attempt to gain unauthorized access to our systems
  • Introduce viruses, malware, or harmful code
  • Interfere with website security or operation
  • Scrape, copy, or extract website content using automated systems without permission
  • Submit false identity, payment, billing, or delivery information
  • Place orders using unauthorized payment methods
  • Resell website access or misuse promotional offers
  • Use the website in a way that infringes another person’s rights

We may restrict or terminate access where misuse, fraud, security threats, or unlawful conduct is reasonably suspected.

5. PRODUCT INFORMATION

We aim to present product titles, descriptions, materials, sizes, colors, prices, and photographs accurately.

However:

  • Screen settings may affect color appearance
  • Product measurements may vary slightly
  • Fit may vary by design, fabric, cut, or manufacturer
  • Minor production differences may occur
  • Packaging may change without materially changing the product

Customers should review the complete product description, size information, available options, price, and delivery estimate before ordering.

Advertising and product claims should be truthful, supported, and not misleading.

6. PRODUCT AVAILABILITY

Products and variants are subject to availability.

A product appearing on the website does not guarantee that every size, color, or option is available for immediate dispatch.

We may:

  • Limit purchase quantities
  • Discontinue a product
  • Correct inventory errors
  • Cancel an unavailable item
  • Offer an alternative product
  • Issue an applicable refund

If an ordered item becomes unavailable, we will contact you using the information provided with the order.

7. PRICES

Product prices are displayed in United States dollars unless stated otherwise.

Prices may change without prior notice. A price change will not normally affect an order already accepted, except when:

  • The displayed price resulted from an obvious technical error
  • The customer requested an order modification
  • Applicable taxes or legally required charges changed
  • The order had not yet been accepted

The total price and applicable charges will be displayed before checkout is completed.

8. PRICING AND DESCRIPTION ERRORS

We may correct typographical, technical, pricing, inventory, or description errors.

If an error affects an order, we may contact you to:

  • Confirm the corrected information
  • Accept the corrected price
  • Select another product
  • Cancel the affected item
  • Receive an applicable refund

We will not intentionally use pricing errors to mislead customers.

9. PROMOTIONS AND DISCOUNT CODES

Promotional offers may be subject to additional terms, including:

  • Start and end dates
  • Minimum purchase requirements
  • Product exclusions
  • Customer or order limits
  • Geographic restrictions
  • Single-use restrictions

Unless clearly stated otherwise:

  • Discounts cannot be combined
  • Discount codes have no cash value
  • Expired offers cannot be applied retroactively
  • Discounts do not apply to taxes or optional delivery services
  • A discount may be withdrawn where misuse or technical error is identified

10. ORDERS

Submitting an order is an offer to purchase the selected products.

An automated order-confirmation email acknowledges receipt of the order but does not necessarily mean that the order has been finally accepted.

An order may be accepted when payment is authorized and fulfilment begins or when dispatch confirmation is sent.

We may decline or cancel an order where reasonably necessary because of:

  • Product unavailability
  • Pricing or listing error
  • Payment failure
  • Fraud or security concerns
  • Address problems
  • Quantity restrictions
  • Suspected resale or promotional abuse
  • Legal or regulatory requirements

11. CUSTOMER INFORMATION

You agree to provide complete and accurate:

  • Name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Payment information
  • Product selections

You are responsible for reviewing this information before submitting an order.

Contact support@naomisfashions.shop promptly if a correction is required.

12. PAYMENT

Orders must be paid using a payment method accepted at checkout.

Payments may be processed by third-party payment providers. Those providers may apply their own terms, privacy practices, security checks, and authorization requirements.

We may receive limited transaction information, but we do not intentionally store complete payment-card numbers or security codes on our own systems.

Payment authorization does not guarantee acceptance or shipment of an order.

13. PAYMENT AUTHORIZATION

By submitting payment information, you represent that:

  • You are authorized to use the payment method
  • The payment information is accurate
  • The transaction does not violate applicable law
  • Sufficient funds or credit are available

We may delay or cancel an order if payment cannot be verified.

14. FRAUD PREVENTION

Orders may be reviewed for fraud, identity, payment, or address concerns.

We may request additional confirmation before fulfilment.

We may cancel an order where:

  • Information appears false or inconsistent
  • Payment use appears unauthorized
  • The order creates a significant security risk
  • Verification cannot reasonably be completed

Any applicable payment will be returned according to the payment provider’s process.

15. SHIPPING AND DELIVERY

Shipping destinations, delivery costs, processing times, transit estimates, tracking, address changes, delays, and lost-package procedures are governed by our Shipping & Delivery Policy:

https://www.naomisfashions.shop/policies/shipping-policy

Current standard estimates are:

  • Processing: 1–3 business days
  • Transit: 6–12 business days
  • Total estimated delivery: 7–15 business days
  • Standard U.S. shipping: Free

Delivery estimates are not guaranteed unless a guaranteed service is expressly confirmed.

Federal guidance requires sellers to ship within the promised period or follow applicable delay and refund procedures.

16. DELIVERY DELAYS

Delivery may be affected by:

  • Carrier disruption
  • Weather
  • Natural disasters
  • Seasonal demand
  • Federal holidays
  • Public emergencies
  • Incorrect address information
  • Fulfilment interruptions
  • Circumstances outside our reasonable control

We will make reasonable efforts to provide updates and an appropriate resolution when an order is significantly delayed, lost, or not delivered.

17. RISK OF LOSS

Risk of loss will be handled according to applicable law and the circumstances of the transaction.

Customers should promptly report packages that are:

  • Lost
  • Damaged
  • Incorrectly delivered
  • Marked delivered but not received

Contact support@naomisfashions.shop with the order number and tracking details.

Nothing in this section removes any non-waivable consumer right.

18. RETURNS AND REFUNDS

Returns, refunds, damaged products, incorrect items, cancellations, exchanges, and non-returnable products are governed by our Return & Refund Policy:

https://www.naomisfashions.shop/policies/refund-policy

Our general return terms include:

  • Eligible returns within 30 calendar days after delivery
  • Returns by mail
  • Free prepaid return label for approved eligible U.S. returns
  • No restocking fee
  • Refunds generally processed within 7 business days after receipt and inspection

The full policy controls where additional terms apply.

The FTC advises online shoppers to review the return period, return-shipping responsibility, and any restocking fees before purchasing.

19. ORDER CANCELLATIONS AND CHANGES

Cancellation or change requests must be submitted promptly to:

support@naomisfashions.shop

Include:

  • Full name
  • Order number
  • Requested change

Changes or cancellations cannot be guaranteed after processing or fulfilment begins.

Once an order has shipped, it will normally be handled under the Return & Refund Policy.

20. CUSTOMER ACCOUNTS

Where customer accounts are available, you are responsible for:

  • Maintaining accurate information
  • Protecting your password
  • Restricting access to your device
  • Notifying us of suspected unauthorized access
  • Accepting responsibility for activity conducted through your account

We may suspend an account where security risks, fraud, misuse, or policy violations are reasonably suspected.

21. CUSTOMER REVIEWS AND SUBMISSIONS

You may have an opportunity to submit reviews, photographs, comments, questions, or other content.

By submitting content, you confirm that:

  • You created it or have permission to use it
  • It is truthful and based on genuine experience
  • It does not infringe intellectual-property or privacy rights
  • It does not contain malware or harmful code
  • It is not unlawful, threatening, abusive, obscene, discriminatory, or deceptive

You grant Naomi’s Fashions a non-exclusive, worldwide, royalty-free license to use, reproduce, display, format, and distribute the submitted content for website, customer-service, and marketing purposes, subject to applicable law.

You retain ownership of your original content.

22. PROHIBITED REVIEWS

We may decline or remove content that:

  • Is fake or misleading
  • Was submitted in exchange for an undisclosed benefit
  • Contains personal or payment information
  • Includes threats, harassment, or discriminatory language
  • Promotes illegal activity
  • Infringes another person’s rights
  • Is unrelated spam or advertising
  • Contains malicious links or code

Removal of content does not automatically affect any valid product complaint or consumer right.

23. INTELLECTUAL PROPERTY

The Naomi’s Fashions name, logo, website design, original text, graphics, photographs, and other content owned by or licensed to us are protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, sell, publish, or commercially exploit protected content without written permission.

This section does not claim ownership of third-party trademarks, licensed images, manufacturer content, or customer content belonging to others.

24. THIRD-PARTY TRADEMARKS

Product names, trademarks, logos, and brand names belonging to third parties remain the property of their respective owners.

Their appearance on our website does not imply sponsorship or endorsement unless expressly stated.

25. THIRD-PARTY SERVICES AND LINKS

Our website may use or link to third-party services, including:

  • Payment processors
  • Shipping carriers
  • Social-media platforms
  • Analytics providers
  • Advertising services
  • Financing providers
  • External websites

Third-party services are governed by their own terms and privacy policies.

We are not responsible for the independent content, security, availability, or practices of third-party websites, except where applicable law provides otherwise.

26. PRIVACY

Our collection, use, disclosure, and protection of personal information are described in our Privacy Policy:

https://www.naomisfashions.shop/policies/privacy-policy

By using the website, you acknowledge that personal information will be handled as described in that policy.

27. WEBSITE AVAILABILITY

We aim to keep the website available and functional, but uninterrupted access is not guaranteed.

The website may be temporarily unavailable due to:

  • Maintenance
  • Security updates
  • Hosting interruption
  • Technical failure
  • Third-party service disruption
  • Events outside our reasonable control

We may change or discontinue website features where reasonably necessary.

28. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by law, the website and its general informational content are provided on an “as available” basis.

We do not guarantee that:

  • Website access will always be uninterrupted
  • Every error will be immediately corrected
  • The website will be free from every harmful component
  • Product availability will remain unchanged
  • A product will meet a purpose not stated in its description

This disclaimer does not exclude express product promises, written warranties, or non-waivable consumer rights.

29. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Naomi’s Fashions will not be responsible for indirect, incidental, special, consequential, or punitive losses arising solely from website use where such losses were not reasonably foreseeable.

Nothing in these Terms excludes or limits liability that cannot legally be excluded, including liability arising from:

  • Fraud
  • Intentional misconduct
  • Gross negligence where applicable
  • Violation of non-waivable consumer rights
  • Personal injury where exclusion is prohibited
  • Any other liability that applicable law does not permit us to limit

For eligible product and order claims, available remedies may include repair, replacement, refund, or another remedy required by law.

30. INDEMNIFICATION

To the extent permitted by law, you agree to be responsible for losses or claims arising directly from your:

  • Unlawful use of the website
  • Fraudulent activity
  • Infringement of third-party rights
  • Malicious interference with website security
  • Material violation of these Terms

This section does not require a consumer to reimburse Naomi’s Fashions for losses caused by our own negligence, unlawful conduct, or breach.

31. FORCE MAJEURE

We will not be considered in breach solely because of delay or failure caused by circumstances beyond our reasonable control, such as:

  • Natural disaster
  • Severe weather
  • War or civil disturbance
  • Government action
  • Public emergency
  • Transportation disruption
  • Carrier interruption
  • Labor dispute
  • Widespread internet or utility failure

This section does not remove any cancellation, refund, delivery, or other rights provided by applicable law.

32. SUSPENSION OR TERMINATION

We may restrict or terminate website access where reasonably necessary because of:

  • Fraud
  • Security threats
  • Unlawful conduct
  • Repeated policy abuse
  • Intellectual-property infringement
  • Harm to customers, our business, or third parties

Termination does not remove payment obligations or rights that arose before termination.

33. GOVERNING LAW

These Terms are governed by the laws of the State of Florida and applicable federal law, without regard to conflict-of-law principles.

Nothing in these Terms removes any mandatory consumer protection available under the laws of the state where a customer resides.

Florida law prohibits unfair, deceptive, and unconscionable practices in trade and commerce.

34. DISPUTE RESOLUTION

Before beginning formal legal proceedings, you and Naomi’s Fashions are encouraged to attempt to resolve the matter directly.

Contact:

support@naomisfashions.shop

Include:

  • Full name
  • Order number
  • Description of the dispute
  • Requested resolution
  • Relevant supporting information

If the dispute cannot be resolved informally, either party may pursue available legal remedies in a court with lawful jurisdiction.

These Terms do not require mandatory arbitration and do not waive a customer’s right to use an eligible small-claims court.

35. VENUE

Subject to applicable consumer-protection and jurisdictional laws, legal proceedings connected with these Terms may be brought in an appropriate state or federal court located in or serving Hillsborough County, Florida.

A consumer may retain any right to bring a claim in another jurisdiction where applicable law does not permit that right to be restricted.

36. SEVERABILITY

If any provision of these Terms is found unlawful or unenforceable, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue in effect.

37. NO WAIVER

A failure to enforce a provision of these Terms does not permanently waive the right to enforce it later.

A waiver is effective only when clearly confirmed by an authorized representative.

38. ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our written consent.

Naomi’s Fashions may transfer these Terms as part of a legitimate merger, restructuring, sale, financing, or transfer of business assets, subject to applicable law.

39. ENTIRE AGREEMENT

These Terms, together with the policies incorporated by reference, form the agreement governing your website use and purchases.

Related policies include:

40. CHANGES TO THESE TERMS

We may update these Terms to reflect changes in:

  • Business operations
  • Website functionality
  • Products or services
  • Payment or fulfilment processes
  • Legal requirements

Updated Terms will be posted on this page with a revised effective date.

Changes will not normally apply retroactively to completed transactions unless required by law or expressly agreed.

41. RELATED POLICIES

42. CONTACT INFORMATION

For questions regarding these Terms, orders, payments, products, or website use, contact:

Shop Name: Naomi's Fashions

Email: support@naomisfashions.shop

Phone: +1 813-735-5086

Address: 7103 N Nebraska Ave, Tampa, FL 33604, United States

Business Hours: Monday–Saturday: 10:00 AM–6:00 PM | Sunday: Closed